← All work
Case study · Mercer Advisors · Client Portal Demo

New clients see the portal before they log in.

A filmed and screen-recorded walkthrough of Mercer's client portal, made for clients who are joining the firm.

Client
Mercer Advisors
Industry
Wealth management
Capabilities
Creative
Mercer Advisors Client Portal demo title cardClient Portal Demo · Watch on Mercer's site ↗

The challenge

The client portal is where Mercer clients see their accounts and work with the firm. Mercer wanted new clients comfortable with it before they ever logged in.

Our approach

A 4:06 demo, produced end to end, that pairs screen capture of the portal with filmed footage.

The outcome

Familiar

New clients join already knowing how the portal works.

4:06

One walkthrough covers the whole portal, start to finish.

On the site

It runs above Mercer's intake form, so prospects see it before they talk to an advisor.

Washington Health System
Next case study → One shoot, three formats, for a $300M affiliation with UPMC. Washington Health System · Healthcare